Aderant Finance Systems Analyst

Description

Opportunity for Aderant Finance Systems Analyst to join a professional services firm in Cayman Islands.

About the Role     
The Aderant Finance Systems Analyst reports to the Head of Global Software Engineering and will provide operational 3rd line support and on-going development of the global Financial Applications Systems and the surrounding interfaces. Specifically, the Finance Systems Analyst will contribute towards the development of the company’s financial systems products according to supplied design and direction, while developing their own skills for further advancement. 

2 year fixed term contract. Open to overseas candidates who require sponsorship.

Primary responsibilities:  

• Collaborate with your team to define and estimate user stories and tasks
• Deliver clean, maintainable and scalable solutions
• Follow best practices in clean code, unit testing and adhere to the CI and CD pipeline processes
• Conform to secure coding standards
• Monitors and responds to support requests/issues escalated to third line
• Accountable for meeting core service related KPIs and metrics
• Proactively identifies system enhancements that will maintain reliability and improve performance
• Identifies priority support cases and communicates timelines to the business
• Diagnose and resolve software defects and escalate issues when required
• Reduce escalation of issues through documentation and knowledge handover
• Creates knowledge-based articles documenting resolutions to problems
• Ensure customer service levels and expectations are met
• Works with the Product Operations team to manage escalated tickets through to a successful resolution

 
Experience: 

• A bachelor’s degree in information technology, Computer Science, or equivalent
• Technical mindset with strong knowledge of the specific applications, particularly Aderant, Concur and reporting tools
• 3+ years of Aderant Expert: Expert Classic (including Generic Importer/Scheduler, Alerts, Docudraft & Reports) and all components comprising the Aderant Framework; including but not limited to Expert Time, Expert Rates, Security Manager and Expert Administration
• Strong analytical skills with the ability to identify issues, compare data, investigate and resolve discrepancies
• Able to demonstrate exceptional customer service and interact in a professional manner with various functions and levels within the Organisation
• Demonstratable ERP experience – migration/transformational to cloud systems a definite plus
• Experience of Oracle Fusion Financials. With hands on experience of using modules like General Ledger, Fixed assets, Cash management, Accounts Receivable, Fusion Tax, Fusion Accounting Hub
• Knowledge of Oracle’s AIM methodology
• A knowledge of development methods. SQL and C# at a high level of competency
• Expertise in Web and RESTful API consumption and integration
• Expertise in database data design and querying
• Expertise in Agile methodologies
• The ability to set priorities, meet deadlines and multi-task with minimal supervision while preserving strict confidentiality of all information

 
Additional Skills and Experience     

• Knowledge of task management in Azure Dev Ops
• Experience using source/version control software
• Knowledge of Credit Force software
• Knowledge of SAP Concur
• Knowledge of cloud services, preferably Azure
• Background in accountancy with appropriate qualifications (ACCA/CPA)

 
BENEFITS & REWARDS     

• Comprehensive health coverage (medical, dental and optical)
• Competitive vacation packages
• Educational assistance and professional development programmes
• Savings or pension plan
• Life insurance
• Travel insurance
• Global mental wellness programme
• Sports clubs and social events