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Senior Credit Controller
Description
We’re now seeking a Senior Credit Controller to ensure all aspects of credit management and collections are performed in accordance with the group’s policies and procedures.
What you’ll do
- Responsible for the credit control of all assigned outstanding balances, including working with the treasury function to ensure the timely allocation and reconciliation of cash receipts.
- Report, review, and monitor aged balances ensuring problematic accounts are identified.
- Build and maintain trust-based relationships with key stakeholders to reduce the risk of bad debts and positively impact the group’s cash flow.
- Proactively work with the Credit Control Manager and Head of Financial Operations to develop strategies and implement changes that make the firm easier to do business with and minimize bad debt.
- Serve as a champion/mentor to other credit control team members and the wider finance teams.
- Handle internal and client inquiries (e.g., account balances, breakdown of charges, copy invoices, etc.).
- Liaise with Partners and Fee Earners regarding their unpaid invoices, and provide reports as required.
- Assume responsibility for resolving escalated debtor queries and working with external third-party collection agencies.
- Database administration to ensure accurate master data is maintained and updated as required.
- Assist with ad hoc tasks.
What you’ll bring
- 5+ years’ experience in credit management/collections.
- Experience dealing with a high volume of customers and/or invoices on a monthly basis.
- Strong analytical skills, attention to detail, excellent communication abilities, collating, and analyzing debtor reports.
- 3E Collections or similar systems experience desirable.
- Experience in a similar role within Finance/Legal office environment.
- Customer-centric individual with prior exposure to meeting with and dealing with Partners.
- Proficient in the use of Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
- Some system change management experience desirable, along with a continuous improvement mindset.
Who you’ll be
- Excellent verbal and written communication and interpersonal skills, with the ability to influence and challenge key stakeholders.
- Demonstrate a well-organized and meticulous approach to work.
- Ability to preserve a high degree of confidentiality.
- Able to work as part of a team as well as using own initiative; and work well under pressure.
- Positive, proactive, and confident.
- Organized and able to learn new systems and procedures quickly.
What you’ll receive
- Private medical cover
- Life assurance 4 x basic salary
- Contributory pension plan
- Gym membership
- Discretionary bonus scheme
- 20 days’ annual leave with the ability to buy/sell days per financial year
To apply for this contract opportunity, please reach out to Niamh | niamh@steppingstonesrecruitment.com