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Billing & Collections Specialist
Description
We are now looking for a Billing & Collections Specialist to act as the main point of contact for revenue matters on behalf of our client.
What you’ll do
- Establish and maintain strong working relationships with matter partners and fee earners and undertake regular reviews to discuss WIP and accounts receivable balances to drive performance across the firm.
- Maintain service level agreements and adhere to the governance framework ensuring the accuracy of billing.
- Provide regular and ad hoc reporting updates to the Group Finance Director, Partners, fee earners, Revenue Manager, and Head of Financial Operations.
- Maintain extensive knowledge of all significant WIP and debt balances at Partner and office level; report on and analyze the effects as to the short and long-term financial goals of each office.
- Notify Partners regarding delinquent accounts and respond as directed. Offer sound advice on how to resolve such issues.
- Play a key role in ensuring the firm is achieving its cash targets by managing and supporting the credit controllers.
- Monitor missing timesheets and incorrect time recording behavior and ensure that missing timesheets are promptly followed up.
- Play a key role in ensuring the firm is successfully meeting all billing deadlines and proactively support the Revenue Manager.
- Where appropriate, manage Ebilling clients and ensure the timely submission of invoices through the relevant Ebilling portals.
What you’ll bring
- Prior experience of 3E and EBillingHub (Elite Enterprise also an advantage).
- At least 3 years’ revenue management experience in a law firm.
- Prior exposure to meeting with and dealing with Partners.
- Extensive knowledge of standard billing practices and procedures.
- Proficient in the use of Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
- Some system change management experience desirable.
Who you’ll be
- Excellent verbal and written communication and interpersonal skills.
- Ability to pick up new systems and procedures quickly.
- Ability to work unsupervised.
- Excellent attention to detail.
- Ability to work under pressure and flexibly when required.
- Organized manner with ability to prioritize workload.
- Motivated and proactive with a ‘can-do’ approach.
What you’ll receive
- Private medical cover
- Life assurance 4 x basic salary
- Contributory pension plan
- Gym membership
- Discretionary bonus scheme
- 20 days’ annual leave with the ability to buy/sell days per financial year
To apply for this contract opportunity, please reach out to Niamh | niamh@steppingstonesrecruitment.com