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Client Relationship Manager - Contract

Description

This contract role offers an excellent opportunity to work in a dynamic and professional setting.

What you’ll do

  • Oversee the corporate administration from formation to closure in accordance with company policy.
  • Train and mentor Client Relationship Officers and Senior Client Relationship Officers.
  • Support Assistant Vice Presidents and Vice Presidents as needed.
  • Manage special projects, including Beneficial Ownership and Economic Substance projects, as well as Annual Review and closeout projects.
  • Ensure all processes are followed by administrators, including correspondence management and document handling.
  • Implement company changes based on client instructions or Board/Shareholder resolutions.
  • Process relevant filings with the Registrar of Companies and ensure timely updates and certificate requests.
  • Maintain communication with clients, intermediaries, and external service providers regarding filing progress.
  • Utilize REEFs Cayman Island Monetary Authority’s platform to ensure all regulated entities are in good standing.
  • Maintain and update client databases using ViewPoint.
  • Issue and reconcile invoices for clients via the online billing portal.
  • Collect and verify Know Your Client (KYC) information in collaboration with the Compliance department.
  • Assist with ad-hoc projects as required by senior management.
  • Manage and train a team, conducting monthly check-ins and annual reviews.

What you’ll bring

  • 3-4 years of relevant corporate administration experience.
  • Understanding of corporate structures, local regulations, and best practices.
  • Self-motivated and capable of working independently and within a team.
  • Confident in managing a team and conducting performance reviews.
  • Ability to meet annual regulatory deadlines with strong attention to detail.
  • Excellent written and oral communication skills.
  • Proficiency in CAP, CORIS, ViewPoint, Laserfiche, Adex or SAP billing systems, Excel, Word, Outlook, and Microsoft Teams.
  • Experience communicating with clients via email and telephone.

Our client is committed to creating a diverse and growth-oriented environment. Employees enjoy challenging career opportunities, annual success-sharing bonuses, and a comprehensive benefits package.

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