Technical Architect

Description

Join a fast-growing IT Service Partner based in the Cayman Islands, supporting clients both locally and across the wider Caribbean. The company has rapidly evolved into a trusted technology partner for over 40 businesses and organisations – including some of the region’s most recognised names.
Their reputation has been built on technical expertise, a deep understanding of client needs, and a commitment to delivering consistently high levels of service. 

To meet the increasing demand for services, they are expanding the team with plans to grow by a further 60% before the end of the year.  They are looking for passionate, skilled professionals who want to be part of a company that’s shaping the future of IT services in the Caribbean. If you’re motivated by impact, excited by opportunity, and committed to excellence, we’d love to hear from you.
  
Role overview:  
An exciting opportunity has just opened for an experienced Technical Architect to lead end-to-end solution design, implementation, and support for our enterprise and SMB clients. You’ll be responsible for crafting technical strategies and delivering high-performance cloud and network solutions using Microsoft 365, Azure, and Fortinet technologies. 

You’ll work closely with the delivery and security teams, translating business requirements into scalable technical designs and supporting clients throughout the full project lifecycle – from discovery to deployment.
  
Responsibilities:

• Design and deliver cloud and network solutions “from Inception to Delivery” – including planning, testing, and implementation.
• Lead discovery and technical design sessions with customers, producing architecture documents and deployment plans.
• Implement and administer Microsoft 365 enterprise environments, using E5 licensing, with a focus on security and compliance controls. Deploy and manage Microsoft Azure environments, including:
• Azure Resource Groups, Virtual Machines, Networking
• Role-based access control (RBAC), Policies, and Automation
• Working knowledge of Azure certifications (AZ-104 and AZ-305 level competencies).
• Configure and support Fortinet, Cisco and Meraki firewalls, switches, and wireless access points (APs), including firmware updates, rule creation, and monitoring.
• Provide Tier 3 technical escalation and support for complex deployments.
• Collaborate with project managers and technical consultants to ensure timely, secure, and cost-effective delivery.

Requirements:

• 5+ years in technical consulting, architecture, or infrastructure engineering roles.
• Relevant certifications (desirable): AZ-104, AZ-305, MS-100, Fortinet NSE 4 or above.
• Strong hands-on experience with Microsoft 365 administration and security (E3/E5).
• Proven knowledge of Azure IaaS/PaaS services, including networking, identity, VMs, storage, and governance.
• Deep understanding of Fortinet network infrastructure: FortiGate, FortiAPs, FortiSwitch – including deployment, configuration, and support.
• Experience designing and supporting secure hybrid environments for enterprise and SMB clients.